What insurance limits do you carry for strata work in BC?
$5,000,000 commercial general liability. Strata corporations can be named as additional insured on request. Coverage extends to all services in our bundle. COI provided same-day.
For Property Managers & Strata Councils
Vendor file, built for your council package.
This page is structured so you can scan it in 60 seconds, print it cleanly for a council package, and pull what you need without emailing back and forth. Everything a strata council typically asks for before signing — insurance, WCB, SLAs, sample agreement, reporting cadence — is below.
01 · Insurance & Compliance
The credentials your council needs to see.
Commercial General Liability
$5,000,000
Per-occurrence limit. Strata corporations can be named as additional insured on request. Pending — broker quote
WorkSafeBC Clearance
Active
Clearance letter provided directly to your council package. Refreshed monthly. Pending — WCB application
BC Incorporation
Westmark Grounds & Property Services Ltd.
Registered in British Columbia. BC Registries number provided on the COI. Pending — name approval & incorporation
Certificate of Insurance
Same-Day
COI emailed same-day on request with your strata corporation named as additional insured. Specimen available on request.
02 · Sample Service Agreement
Plain-language contract, no surprises.
Our standard service agreement is written so a council president can read it without a lawyer. Key clauses — termination notice, scope changes, COI maintenance, snow trigger thresholds, reporting cadence — are spelled out in their own labeled sections.
Standard clauses included:
- • Scope of services + exclusions (annexed per service line)
- • Annual fee + payment terms (monthly, NET 30)
- • Termination clause (60 days written notice, either party)
- • COI maintenance obligation (auto-renew, refreshed annually)
- • Snow trigger thresholds & SLAs (annexed by property)
- • Scope-change protocol (council approval required > $X)
- • Reporting cadence + format (monthly written + photos)
- • Dispute resolution (BC mediation first, no arbitration)
Sample PDF pending — downloadable specimen will be linked here once finalized with a BC contract lawyer.
03 · Response SLAs
In writing, by service line.
| Service | Trigger | SLA |
|---|---|---|
| Grounds (routine) | Weekly cycle per contract | Visit completed within scheduled day-of-week |
| Snow & ice (priority paths) | 2cm forecast or freezing rain alert | On-site within 4 hours of trigger |
| Fence (safety hazard) | Down section, gate failure, exposed nails | Temporary make-safe within 24 hours |
| Gutter overflow (emergency) | Active overflow during rain event | On-site within 24 hours |
| Site walkthrough (new RFP) | Walkthrough request submitted | Booked within 5 business days; bid in 10 |
SLAs annexed per property in each signed service agreement. Above are standard defaults.
04 · Reporting Cadence
Council packages, not vendor blah-blah.
Every site visit triggers a dated photo report within 24 hours — work completed, anything flagged, weather, crew on site. Monthly written report follows on the 1st of each month, formatted to paste straight into your council package or attach to AGM minutes.
Per Visit
Dated photo log
Time-stamped photos of every visit, emailed within 24h. Auditable evidence work was done — not just an invoice.
Monthly
Site visit summary
One-page plain-language report. Work completed, items flagged, recommendations. Sent 1st of month for prior month.
Pre-AGM
Annual grounds review
One-page summary of the year, sent 30 days before AGM month. Includes any contract-renewal flags.
Want to see what one looks like? A sample monthly site report is available on request — email hello@PENDING-DOMAIN.ca and we'll send the PDF. Downloadable sample pending
05 · References
Available on request, never fabricated.
We provide written references from current strata clients and the property management firms we work with — directly to your council, with the contact person's permission. No testimonial wall, no fake quotes, no inflated client counts.
Initial references pending — being built from the first strata contracts signed. Until then, mentor reference available on request.
06 · Procurement FAQ
Quick answers for the bid package.
Are you in good standing with WorkSafeBC?
Yes. We maintain an active WCB clearance letter, refreshed monthly, provided directly to property managers for council records.
How are response SLAs documented?
Every service line in the signed service agreement has a written SLA — snow trigger thresholds, emergency response times, weekly cadence for routine grounds. Nothing informal.
Can you handle multiple stratas under one property management firm?
Yes. Each property gets its own service agreement, but billing and reporting can be consolidated for the property management firm. Useful for firms managing 10+ properties.
What is the contract termination notice?
60 days written notice, either party, no cause required. Standard for BC strata service contracts. We prefer to fix issues before notice, but the right is yours.
Ready to put us on the RFP list?
Send us the strata plan number, address, and your contract renewal month. Walkthrough booked in 5 business days. Fixed-fee bid in 10.
Request a Walkthrough